CUSTOMER STORY

SAME CARRIER. SAME PLAYBOOK.
ONE MARKET AT 50% MARGIN, ANOTHER AT 4%.

A veteran-owned, minority-owned final-mile and line-haul operator runs four markets for one national carrier with 50+ subcontractors. The numbers were always there. Nobody could see them, because billing lived in a daily Excel grind.

THE BEFORE

A spreadsheet for every day, every market

The carrier exports route stops one day at a time, with no delivery date and no parsed zip. So every day, in every market, an operator copied the file into Excel, hand-typed the date, ran a VLOOKUP to pull the zip out of the address, ran a second VLOOKUP to map the zip to a zone, then built pivot tables, one set to invoice the carrier and another to pay each subcontractor at their own negotiated rates.

It worked, barely. It did not scale, it was error-prone on the rates that mattered most (marketing fees, uniform fees, premium pay, all negotiated vendor by vendor), and it left no time to ask the one question that actually moves the business: which routes make money, and which quietly lose it.

WITH DELIVERYLINX

Drop the file. Get the invoice, the bills, and the truth.

• ✓The daily carrier file drops in and DeliveryLinx resolves every zip to its zone, applies the customer rate card and each subcontractor's negotiated rates, and produces the invoice and vendor bills in one pass, reconciled to the penny.
• ✓Per-vendor overrides for marketing fees, uniform fees, and premium pay are configured once and applied automatically, instead of re-typed every day.
• ✓Margin rolls up by stop, route, zone, and market, so the 4%-versus-50% spread is on the dashboard, not buried in a workbook nobody has time to build.
• ✓The same engine runs the live dispatch board, driver safety and comms, proof of delivery, and subcontractor compliance, so the back office scales with the routes.

“Win the contract, subcontract the routes, and let the platform run the back office.”