SMS PROGRAM

SMS TERMS & OPT-IN

Last updated: June 10, 2026

DeliveryLinx operates a transactional SMS program for delivery and freight operations. Messages are sent to contracted drivers and carriers about the loads they are assigned. This page describes who receives messages, how they opt in, and how to stop.

OPT IN HERE →

Program description

Operational dispatch and delivery notifications and two-way coordination between an operator's dispatch team and its contracted drivers and carriers: load assignments, rate confirmations, departure, arrival, delivery and proof-of-delivery confirmations, check-ins, and replies. These are transactional, account-related messages, not marketing.

How recipients opt in (consent)

Recipients are contracted drivers and carriers with an active business relationship with the operator. Opt-in to text messages is voluntary and is never a condition of accepting a load, creating an account, using the service, or any purchase. A recipient gives express consent to receive operational text messages in any of these ways:

  • By opting in on the opt-in page, where they enter their mobile number and check the consent box; or
  • By checking the optional consent box when they open their private load link. They can accept the load with or without checking it; checking it simply adds text updates; or
  • When the operator onboards a driver or carrier and they choose to provide their mobile number and consent; or
  • By texting the operator's dispatch number first to begin coordinating a load.

The exact consent language recipients agree to

This is the verbatim consent disclosure shown at the opt-in point. By checking the box, the recipient agrees to:

“By providing my mobile number and checking this box, I agree to receive recurring operational and dispatch text messages from DeliveryLinx on behalf of the operator about loads and routes assigned to me, including load assignments, rate confirmations, departure/arrival and delivery status, proof-of-delivery confirmations, and two-way coordination. Message frequency varies with load activity. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See the SMS Terms and Privacy Policy.”

The consent disclosure and this page state the message types, that frequency varies, that message and data rates may apply, and the STOP and HELP keywords. We do not use purchased lists, we do not message anyone who has not opted in, and consent is not a condition of any purchase.

What the opt-in looks like

On the private load page, the recipient enters their name and can accept the load right away. A separate, optional checkbox lets them also receive text updates; the Accept Load button does not depend on it. No message is ever sent to anyone who has not opted in (here, on the opt-in page, or at onboarding), and STOP is honored at all times.

ACCEPT THIS LOAD
Your name
Optional: also text me operational and dispatch updates about loads and routes assigned to me (assignments, rate confirmations, status, proof of delivery, and coordination). Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to accept this load. See the SMS Terms and Privacy Policy.
ACCEPT LOAD

Representative screen. The Accept Load button is active once a name is entered; the SMS opt-in box is optional.

Example messages

DeliveryLinx (Sacramento, CA → Los Angeles, CA): New load Mon Jun 9. Accept, get your rate confirmation, and check in here: https://deliverylinx.com/load/Ab12Cd. Reply STOP to opt out, HELP for help.

DeliveryLinx: Driver departed pickup at 2:14 PM on load DLX-1042. Reply STOP to unsubscribe.

DeliveryLinx: Load DLX-1042 marked delivered, proof of delivery captured. Thank you. Reply STOP to opt out.

Frequency, rates, opt-out and help

  • Frequency: varies with load activity (recurring, conditional on assigned loads).
  • Rates: message and data rates may apply, per your mobile carrier plan.
  • Opt out: reply STOP to any message to unsubscribe; you will receive a final confirmation and no further messages.
  • Help: reply HELP for assistance, or contact us at deliverylinx.com/contact.

Keywords and the exact replies

These keywords work on every message. The replies below are the verbatim responses the number sends:

STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT)

“You are unsubscribed from DeliveryLinx load messages and will receive no more messages. Reply START to opt back in.”

HELP (also INFO)

“DeliveryLinx: operational load & dispatch alerts for contracted drivers/carriers. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out. Help: deliverylinx.com/contact”

START (to opt back in)

“You are re-subscribed to DeliveryLinx operational load messages. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

Privacy

No mobile information, including text messaging originator opt-in data and consent, is shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold, rented, or shared with any third party; the only sharing is with the messaging subprocessor (Twilio) that delivers the program on our behalf. See our full Privacy Policy and Terms of Service.